Dealer Policies

  • All new accounts are setup as pre-paid by Check or Credit Card before shipping unless other terms are agreed upon. Dealers who order net $10K per year or more may be eligible for net 30-day billing terms.  Net 30 billing may be paid with a check or ACH.  There will be a 1.5% interest charge per month on all late invoices.  Dealers who are more than 30 days past due may lose open billing terms.
  • Any check returned as unpaid will be charged a $40.00 Fee.
  • MAP = Minimum Advertised Pricing is established for all Gerstner Products and will be strictly enforced. Non-compliance with this pricing will result in suspended shipments until compliance is met.  Ongoing (or repeat) non-compliance will result in the account being terminated.
  • Gerstner has partnered with UPS for all small parcel and ground shipment (due to past experiences we will not use FedEx for shipping).
  • Orders that require a pallet for shipping will be charged a $25.00 pallet fee for packing the pallet.
  • For Truck load or LTL shipments we are happy to use our preferred carriers - freight prepaid and added to your invoice, or we can use a freight company of your choosing – billed as freight collect or 3rd party billing.
  • Gerstner & Sons long-term storage fee for Pre-Purchased, Drop Ship Inventory, stored at Gerstner & Sons for more than 6-Months after original Invoice Date. The long-term storage fees are $10 per chest and base units. $20 per roller unit, which are invoiced every 6-Months from the original Invoice Date. This long-term storage fee will be in addition to the initial drop ship / storage fees.
  • Returns Policy: Do not return chests to Gerstner without written authorization. To be eligible for credit, Gerstner Chests being returned must be insured for their value and packed in original carton with all interior padding in place. Minimum restocking charge for chests returned in first-class resalable condition, is 10% of the original purchase price. Shipping is not refundable on returned items. Returns are for in-house credit only – no refunds, credits must be used within one year of issue.
  • Dealers electing to stop selling Gerstner Products with pre-purchased inventory at Gerstner, or Dealers that have had their Authorized Dealer status revoked will incur Long-Term Storage Fees converted into Monthly Storage Fees at the same rates as published above until such time as products are removed from the Gerstner Warehouse, at the Dealers expense. Failure to pay the monthly Storage fees will result in Gerstner reacquiring the inventory to cover the outstanding expenses monthly.

Prices, policies, programs, and specifications are all subject to change without written notice.

Updated - September 2020